Last updated: July 24, 2026
BabyLumina Jewelry provides customer support for orders, product questions, shipping, returns, refunds, and payment help for customers in the United States.
Customer Support
| Business name | BabyLumina Jewelry |
|---|---|
| Website | babylumina.com |
| Business address | 75 New Jersey Ave, Asheville, NC 28806, United States |
| hello@babylumina.com | |
| Support hours | Monday-Friday, 9:00 AM-5:00 PM ET |
| Response time | Within 1 business day during support hours |
| Service area | United States |
What to Include in Your Email
- Order number, if your question is about an order.
- The email address used at checkout.
- Product name or product URL, if your question is about a specific item.
- Photos of the product, packaging, and shipping label for damaged, defective, or incorrect item claims.
Policy Help
Shipping questions are covered in our Shipping Policy. Return and refund questions are covered in our Returns & Refunds Policy. Payment questions are covered in our Payment Policy.
Order Support
If your order has not arrived by the 15th business day after order confirmation, email us with your order number so we can review the shipment. If your item arrives damaged or incorrect, email us within 7 calendar days of delivery with photos.